Managers – The Message You’re Sending About Time is Affecting Customer Service

The choice you need to make is will it affect it in a good way or a bad way? We are all busy. My to-do list is so long at this point I keep a master running list and a small list just for today, because looking at the long list inspires panic. As individuals, … Continue reading Managers – The Message You’re Sending About Time is Affecting Customer Service

Why did you particpate in the Library Day in the Life Project?

Was is self promoting narcissism? Desire to share the most boring mundane details of your life with others (wake up, make coffee)? Or something else. Sarah Faye Cohen shares why she didn't participate and she's wondering why others did. A legitimate question, actually one I'm curious about myself. The first two rounds of Library Day … Continue reading Why did you particpate in the Library Day in the Life Project?

A day in the Life of a Librarian – Day 1

I took these notes today as part of The Day in the Life project, if you would like to read more please the wiki, if you’re interested in how it all got started read this post First some background info: I'm the Digital Branch Manager at the Chattahoochee Valley Libraries in Columbus Georgia.  This is a brand new … Continue reading A day in the Life of a Librarian – Day 1

Stress Management in the Library Workplace

Yesterday I attended a MaintainIT webinar - Using MaintainIT Resources for Technology Training, where they shared some useful information and links.  One of the sites was Infopeople, a nonprofit that archives their presentations and handouts and makes them available under a Creative Commons license! As I was exploring I came across materials for a previous … Continue reading Stress Management in the Library Workplace