What Happens to Library Employees When We Fall Prey to the Competition Fallacy?

First, let me get this out of the way – libraries are not in competition with tech companies such as Google and Amazon.  You only need to look at the search results for “what really happened to dinosaurs?” to know Google isn’t doing the best job answering reference questions. And sure they might not be “evil” but they sure as heck are “good” (and even they know it).  And they might be masters at mining your data but if you need any form of tech support, say if you are locked out of your Gmail account, unless you’re Robert Scobble you are going to get a big ole FU, actually it Read more [...]

Thinking Out Loud About Patron Privacy and Libraries #nisoprivacy

My readings on privacy for the NISO committee to develop a Consensus Framework to Support Patron Privacy in Digital Library and Information Systems have led me down a rabbit hole. In part, I think, because I often feel like the only dissenting member during the conference calls. There is a lot of focus on “improving services” at the cost of patron privacy. There is condescension when I question the ease at which librarians have handed over patron data to vendors and other third parties in the form of remarks such as “you can dislike it, but it is a law” and “Revisiting federal law Read more [...]

Library Patron Privacy in Publisher Systems #nisoprivacy

Below are links and slides from the Friday conference call on library patrons privacy and publisher system. + WebEx recording (3:06) Comments and links from WebEx chat Twitter archive Todd Carpenter VM#3 Privacy Publisher Systems Introduction from National Information Standards Organization (NISO) NISO Patron Privacy VM#3-Richard Entlich: user-based information offered by publishers from National Information Standards Organization (NISO) NISO Patron Privacy VM#3-Abigail Wickes: use of usage data in marketing from National Information Standards Organization (NISO) Read more [...]

Library Patron Privacy in Vendor Systems #nisoprivacy

Below are slideshows and links to the conference call on Thursday that focused on privacy in vendor systems. There were very different conversations happening in the audio, chat box, and on Twitter. WebEx recording (3:05) Comments and links from WebEx chat Twitter archive Advancing Patron Privacy on Vendor Systems with a Shared Understanding from Peter Murray NISO Patron Privacy VM#2-Richard Entlich anonymization of Voyager circulation transaction records from National Information Standards Organization (NISO) NISO Patron Privacy VM#2-Kathryn Harnish: the value of Read more [...]

Reading List – Patron Privacy in Libraries in the Digital Age #nisoprivacy

UPDATE: rather than continually updating this blog post I created a site for curation of content.   I was asked to share my reading list for the NISO committee to develop a Consensus Framework to Support Patron Privacy in Digital Library and Information Systems. As all reading lists this one is always evolving. I would love suggestions if there is something you think is missing. Books Engaging Privacy and Information Technology in a Digital Age from by Committee on Privacy in the Information Age, Computer Science and Telecommunications Board, Division on Engineering and Read more [...]

Intellectual Freedom Requires Intellectual Privacy #nisoprivacy

I have quite a reading list for my work on the NISO committee to develop a Consensus Framework to Support Patron Privacy in Digital Library and Information Systems. The first meeting took place during finals so I had not yet tackled my reading list. I have been writing and thinking about privacy for some time but not on a concentrated level like this. As I work through the research and form my opinion about privacy and libraries in the digital age I will share my thoughts here. One of the best articles I have read is Privacy is Not Dead—It's Inevitable by Neil M. Richards who is a Read more [...]

Patron Privacy in Age of Digital Service #nisoprivacy

On Thursday the first meeting of the NISO committee to develop a Consensus Framework to Support Patron Privacy in Digital Library and Information Systems took place. This initiative is funded by a grant from the Andrew W. Mellon Foundation.  I am honored to be working with this committee on this important issue. If you have any thoughts or concerns please feel free to leave a comment or send an email to me. The grant will support a series of community discussions on how libraries, publishers and information systems providers can build better privacy protection into their operations and the Read more [...]

This is What a Librarian Looks Like – 3 Years and Counting

The three year anniversary of This is What a Librarian Looks Like came and went in February. I love this project! It's not about shoes, or fashion, or books, but about librarians showing the world what they love and what makes them tick. That sometimes includes shoes, and fashion, and books, but sometimes not. We have fire dancers, fire breathers, runners, swimmers, bicyclists, scuba divers, sky divers, zombies, fairies, roller derby divas, football players, foodies, skiers, beer lovers, whiskey and gin drinkers. Librarians come from all over the world, in all shapes, sizes, ages, races, and Read more [...]

FCC 2015 Broadband Progress Report Compared to 2012

The FCC released it's 2015 Broadband Progress Report in February. I was please to see that the benchmark speeds for broadband were reclassified from 4 Mbps download and 1 Mbps speeds (which were ridiculous) to 25 Mbps download and 3 Mbps upload. This of course changed how broadband availability and adoption is calculate. I put together a visual comparison of progress from their previous report from 2012.   It doesn't look good, I don't know what the progress would look like if they had maintained the 4/1 speeds, but a safe guess is much better. While the change in speed requirements Read more [...]