On January 30, 2014 I delivered the Ontario College and University Library Association Spotlight speaker address at Ontario Library Association Superconference, Toronto Canada. As usual my slides are not intended to stand alone but I am posting them at the request of attendees and to provide easy to access to my references/recommended reading list. Enjoy!
References/Recommended Reading List
- Berry, J. M. (1984). The Interest Group Society. Boston: Little, Brown.
- Blanchard, K. H., & Bowles, S. M. (1993). Raving Fans: A Revolutionary Approach To Customer Service. New York: Morrow.
- Duhigg, C. (2012). The Power of Habit: Why We Do What We Do in Life and Business. New York: Random House.
- Heath, C., & Heath, D. (2010). Switch: How to Change Things When Change Is Hard. New York: Broadway Books.
- Kawasaki, G. (2011). Enchantment: The Art of Changing Hearts, Minds, and Actions. New York: Portfolio/Penguin.
- Klaus, P. (2003).Brag!: The Art of Tooting Your Own Horn without Blowing It. New York: Warner Books.
- Matthews, B. (2012). Think like a start-up.
- Patterson, K. (2011). Change Anything: The New Science of Personal Success. New York: Business Plus.
- Pariser, E. (2012). The Filter Bubble: What the Internet Is Hiding from You. New York, N.Y: Penguin Books/Penguin Press.
- Rogers, E. M. (1983). Diffusion of Innovation. New York: Free Press.
- Shell, G. R., & Moussa, M. (2007). The Art of Woo: Using Strategic Persuasion to Sell Your Ideas. New York: Portfolio.
- Sims, P. (2011). Little Bets: How Breakthrough Ideas Emerge from Small Discoveries. New York: Free Press.
- Underhill, P. (1999). Why We Buy: The Science of Shopping–Updated and Revised for the Internet, the Global Consumer, and Beyond. New York: Simon & Schuster.
- Vanderkam, L. (2012). What the Most Successful People Do Before Breakfast: And Two Other Short Guides to Achieving More at Work and at Home. New York, NY: Penguin Group