I was reading through an article (Found via What I Learned Today) on The Chronicle of Higher Education website about improving library catalog search functionality, when this comment caught my eye. The problem […]
Micro Interactions, Conversations, & Customers: Sweet Tweet Strategies
Notes from the 2009 Internet Librarian Conference Micro Interactions, Conversations, & Customers: Sweet Tweet Strategies David Lee King Julie Strange Amy Kearns David – tools for interaction Comments Start conversation and add […]
Managers – The Message You’re Sending About Time is Affecting Customer Service
The choice you need to make is will it affect it in a good way or a bad way? We are all busy. My to-do list is so long at this point […]
Geek the Library
Monday OCLC kicked off their Geek the Library campaign with Iowa (my home state!) and Georgia (my current state!). What is Geek the Library? Its a community-based public awareness campaign. The idea […]
The Library is…
For National Library Week we asked patrons what the library is to them. These are some of the responses so far, they go all around the pillar. I also took individual pictures […]
Web 2.x Training
I promised some links to the people who were in my talk yesterday. Library Learning 2.0 or 29 Things Library Learning 2.1 Slides from my patron training classes are in my slideshare […]
Wednesday – A day in the life of a librarian
Wednesday 7/9/08 Tonight is one of my late days because computer/internet classes are tonight. Nikki & I take turns teaching a series of classes that vary from basic to advanced. Tonight Nikki is […]
