Want Innovation? Get Out of the Way

We hear a lot about innovation and change these days. Everyone is talking about it, every is doing it, or at least trying to. There's a problem though, change and innovation require more than lip service. Declaring that you are innovative does not make it so. You know what I'm talking about, someone reads an … Continue reading Want Innovation? Get Out of the Way →

Managers – The Message You’re Sending About Time is Affecting Customer Service

The choice you need to make is will it affect it in a good way or a bad way? We are all busy. My to-do list is so long at this point I keep a master running list and a small list just for today, because looking at the long list inspires panic. As individuals, … Continue reading Managers – The Message You’re Sending About Time is Affecting Customer Service →

Want to Innovate? Stop Working So Hard

Putting in all those extra hours, either from the office or home, isn't helping you. At least not with creativity, innovation or those ah-ha! moments. Some of our greatest moments of insight happen where we least expect them to. From the Wallstreet Journal: It happened to Archimedes in the bath. To Descartes it took place … Continue reading Want to Innovate? Stop Working So Hard →

It’s not about the money

I've been reading, watching and listening to a lot about motivation lately. Not intentionally but once you start thinking about what motivates people to create, to participate, to get involved it starts to show up in places you don't expect it. Sometimes I got looking for it too. Over and over I notice the same … Continue reading It’s not about the money →

Stress Management in the Library Workplace

Yesterday I attended a MaintainIT webinar - Using MaintainIT Resources for Technology Training, where they shared some useful information and links. One of the sites was Infopeople, a nonprofit that archives their presentations and handouts and makes them available under a Creative Commons license! As I was exploring I came across materials for a previous … Continue reading Stress Management in the Library Workplace →

Library Usage Will Go Up During a Recession – Management Are You Really Prepared?

I've seen many news articles and video lately about usage of libraries increasing during a recession. I've personally noticed my library seems busier. While many have celebrated the increase of use and the public attention we so rightly deserve, we also need to consider the down side. Our funding might be cut, the public is … Continue reading Library Usage Will Go Up During a Recession – Management Are You Really Prepared? →