Tag: employees

Top Ten Links Week 21

My personally selected top 10 from the links I shared on Twitter from 5/21/2010 thru 5/27/2010. Ok I'll confess right off the bat, I cheated, there are 12 links this week.  I just couldn't cut them down. A couple of these deserve their own blog post so shame on me for not giving them the … Continue reading Top Ten Links Week 21

Top Ten Links Week 20 – Job Search Tips, The Future, The iPad, Speaking Tips and More

My personally selected top 10 from the links I shared on Twitter from 5/14/2010 thru 5/20/2010 1. NYTimes: Cellphones Now Used More for Data Than for Calls - Phones are becoming indispensible tools, so more than just phones. Even better the people interviewed for the article aren't teens or even in their 20s. 2. how … Continue reading Top Ten Links Week 20 – Job Search Tips, The Future, The iPad, Speaking Tips and More

Employers You Don’t Have a Facebook Problem You Have an Employee Problem

I hear questions like these a lot at conferences - How do I stop my employees from wasting time on Facebook? or What do I do with an employee who is spending too much time on Facebook? My responds is always the same - You don't have a Facebook problem you have an employee problem.  What … Continue reading Employers You Don’t Have a Facebook Problem You Have an Employee Problem

Want Innovation? Get Out of the Way

We hear a lot about innovation and change these days. Everyone is talking about it, every is doing it, or at least trying to. There's a problem though, change and innovation require more than lip service. Declaring that you are innovative does not make it so. You know what I'm talking about, someone reads an … Continue reading Want Innovation? Get Out of the Way

Control is an Illusion You Need to Let Go

The issue of control comes up over and over again when we talk about the online world. It recently it came up at Internet Librarian in many different ways, including: How do I stop a staff member from wasting time on Facebook? How do we control what staff are saying online? Management wants everything posted … Continue reading Control is an Illusion You Need to Let Go

Managers – The Message You’re Sending About Time is Affecting Customer Service

The choice you need to make is will it affect it in a good way or a bad way? We are all busy. My to-do list is so long at this point I keep a master running list and a small list just for today, because looking at the long list inspires panic. As individuals, … Continue reading Managers – The Message You’re Sending About Time is Affecting Customer Service