My library has a leadership program and we were asked to recommend
- books,
- journals
- articles
- blogs
- blogposts
- podcasts
- whatever
with an annotation preferably, on any topic relevant to leadership, management, customers service or other topic we think would be helpful to participants. I went through my favorites of the last couple of years and came up with these:
- Predictably Irrational, The Hidden Forces That Shape Our Decisions
- Outliers: The Story of Success
- Blink: The Power of Thinking Without Thinking
- Freakonomics: A Rogue Economist Explores the Hidden Side of Everything
- Here Comes Everybody: The Power of Organizing Without Organizations
- The Big Moo: Stop Trying to Be Perfect and Start Being Remarkable
- The Myth of Multitasking: How
What do you recommend?
Librarian by Day 
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