Innovation from best practices to fresh practices – helene blowers
how do you start making change happen?
What is innovation? Not just putting saran wrap around someone else’s idea
innovation is – acting on, doing new things
innovation is not about best practice, its about fresh practice
- application
- audience
- desired outcomes
- inspiration and inputs
- energy & passion
how do you change org culture to allow innovation to happen? There is no set process
4 parts
- creativity – ideas
- strategy
- implementation
- profitability
creativity:
idea business focus on quantity not quality
collect ideas
get outside your comfort zone
bounce your thoughts around
strategy:
change agent
make it believable – idea generator trying to convince your admin, you need to make it believable
mvv = mission, vision, values
create alliances – make connections
don’t ask for permission ask for support, if your pitching a new idea don’t ask for support for it, as if it’s a good idea but you want someone else to do it, take it and run with it. Instead pitch your idea how you will make it happen, permission vs support
sell your vision personally – ppl don’t read 17 pg report, have a visual pitch, sell idea to management team, committee, put your energy behind pitch
find a champion, someone within org who shares your thinking
implementation – managing project resources time and scope
profitability –
innovation is messy
innovation is beta
innovation is risk
innovation is looking for new patterns
innovation is part of the learning process
7 habits of highly innovative ppl
- persistence – it takes a lot of erosion to create a landslide of change
- remove self-limiting inhibitions
- take risks, make mistakes
- escape & explore new angels
- collect ideas & write things down
- find patterns
- stay curious – focus on out puts not the inputs of innovation
questions from audience:
Ideas about communicating to managers that they need to get out of the way – Helenes answer let them know you are willing to take on the risk of failure, know what is important to your management and administration and cater to that, innovation starts with you
audience answers – use the phrase “I want to start a pilot project”, not caring about who gets the credit
if you are a manger how do you not just get out of the way, but foster change?
Audience member – at her lib they are giong to start reemphasizing customer service, challenge is from librarians who have been there along time, not from managers
Librarian by Day 