I've never been fortunate enough to hear Jessamyn West speak and based on Jenica's notes from last week, I'm really missing out.  Some of my favorite bits The digital divide is real, and our system for technology education scales very badly.  There are economies of scale in most library work – processing 30 books does not take 30 times as long as processing one book – but teaching 30 people about the internet and computers takes 30 times longer than teaching one person.  Libraries have become the social safety net for many Americans to learn what the tech-savvy think of as remedial technology Read more [...]