New Project – Libraries and Transliteracy Blog

February 22, 2010 · Posted in Transliteracy · View Comments

CC image courtesy of Meredith Harris on flickr

CC image used courtesy of Meredith Harris on flickr

I am excited to announce the kick-off of a new project, the Libraries and Transliteracies blog! The blog is a group effort from me, Buffy Hamilton and Tom Ipri. Due to the amount of interest in transliteracy and the role libraries play, we have created one place to share information and resources. The blog will contain information, resources and links to other new literacies related content from all three authors.

I will still be posting about transliteracy here, but you will find more transltiteracy related content more often on the Libraries and Transliteracies blog. So add the feed to your feedreader.

How this came about (if you’re interested in that sort of thing). Due to the amount of interest in transliteracy and the role libraries play in 21st century literacies, I wanted one place to share information and resources. I decided this blog was not the best venue as I wanted everything pertaining to transliteracy to be easy to find and adding to the current page doesn’t help others keep track of new information. I also I did not want all of the information to come from me, this is an important issue to ALL libraries. This led to the idea of a new blog, with additional authors, but even more importantly, authors from a variety of library types. Having worked with both Buffy, a high school librarian and Tom an academic librarian, before and knowing their interest in transliteracy, they were obvious choices and I am so grateful they said yes.

If you are not familiar with Butffy and Tom, here’s a little about them. The short version – They are both awesome!

The long version:

Buffy Hamilton–Buffy is the lead librarian at Creekview High School in Canton, Georgia. She is passionate about creating library experiences for her students that will encourage them to be lifelong learners and advocating for the power of the library in her community. She collaborates extensively with the teachers and students in her school to create learning experiences to foster students’ information fluency and digital citizenship, the cultural capital students need to fully participate in today’s society. Buffy shares and teaches through her work as a keynote speaker, workshop consultant, adjunct trainer, and guest speaker. Her professional interests include applications of Web 2.0 tools in library programs and instruction, participatory librarianship, an inquiry stance on traditional and new literacies, social scholarship, libraries as sponsors of multiple literacies, social media, and connectivism. She writes at http://theunquietlibrarian.wordpress.com .

Tom Ipri – Tom is currently the Head of Media and Computer Services at Lied Library at the University of Nevada, Las Vegas. In this position, he directs the future of the libraries’ media collections and services and leads the development of the media design studio, the learning commons, and the strategic evolution of media services within the University Libraries. Tom has published in Computers in Libraries, Lore: An E-Journal for Teachers of Writing, and Information Technology and Libraries. He has presented at Computers in Libraries and Internet Librarian, as well as presented at a variety of workshops. He also reviews films for Educational Media Reviews Online. He writes at http://tombrarian.net

Tags: <21st century literacies, academic libraries, Digital Divide, digital literacy, Libraries, library, medial literacy, new literacies, public libraries, school libraries, Transliteracy>

Stress Management in the Library Workplace

February 13, 2009 · Posted in Libraries, Library Staff, Time Management · View Comments

Yesterday I attended a MaintainIT webinar – Using MaintainIT Resources for Technology Training, where they shared some useful information and links. One of the sites was Infopeople, a nonprofit that archives their presentations and handouts and makes them available under a Creative Commons license!

As I was exploring I came across materials for a previous workshop - Stress Management in the Library Workplace. There are a lot of workshops listed but since my post – Library usage will go up during a recession – management are you really prepared? is still getting a lot of hits, I thought I’d share this one specifically. You can download the PowerPoint presentation, some exercise and these handouts:

The “Bakers Dozen” – How to Reduce Stress
Relieving Stress through Exercise
Stress Relief through Nutrition
Stress Relief and Sleeping Habits – 10 Tips for Better Sleep
Symptoms of Stress and Causes of Stress
Seven Quick Tips for Time Management

Tags: <employee, Libraries, library, library usage, management, manager, morale, public libraries, recession, resources, staff, stress, Time Management, workplace>

Library usage will go up during a recession – management are you really prepared?

January 9, 2009 · Posted in Library Staff, Patron Services · View Comments

I’ve seen many news articles and video lately about usage of libraries increasing during a recession. I’ve personally noticed my library seems busier. While many have celebrated the increase of use and the public attention we so rightly deserve, we also need to consider the down side. Our funding might be cut, the public is less likely to approve bonds or tax levies to increase services, in some cases staff may be laid off. Libraries are masters of doing more with less and we are really going to need that skill now.

The other side of recession is that is causes stress. Patrons are likely to be less happy about paying their fines and, in general, be a little more on edge. Staff are aware of the news and what is happening, even those who feel secure in their jobs, have family and friends who have been affected.

So why am I asking management if they are ready? All of this stress means an increase in irritable, angry, demanding, stressed out patrons who are rubbing up against your irritable, angry, tired, stressed out staff. See where I’m going with this?

The one thing you can do is try to decrease the stress level of your staff. Happy library staff makes everything run just a little smoother (not to mention they are healthier and less likely to call in sick). So given the hard times how can you do this? You probably don’t have the funds to hire a masseur to be on call in the break room. I found a great many articles on workplace morale, some things kept popping up :

make sure staff feel appreciated
encourage open communication
training (almost any it seems)
provide clear goals and expectations
encouraging a sense of team
empowering staff
be flexible with time and schedules.
And there is always the fish books

These are great general principles for all workplaces. Oddly enough I couldn’t find any article or recommendations that were specific to libraries. I can think of a few library specifc ones and a few general ones:

ensure employees get break time away from a service desk
make sure they have a clean, comfortable place to take that break
make sure staff feel supported by management in customer issues
empower employees to waive fines or make other concessions that will smooth patron interactions
cross train staff so they are comfortable working all service desks and understand what each point of serivce does
pay attention – just being aware of employee attitudes will allow you to intervene to boost morale faster and more appropriately when/if need
be ready – have a plan, know how will you boost morale overall and on a case by case basis
take action – don’t wait to see the need before you put your plan into place

What suggests do you have? If you’re a manager what steps have you taken with your staff? If you’re staff what things could management do to boost morale?

Find Your Friends on Facebook

May 29, 2008 · Posted in Patron Services, Training · View Comments

I taught this class last night as part of the series of Internet classes I’m teaching to patrons at MRRL. I was a bit worried going into it, as almost all of the people at previous classes were seniors so I on the handout I added the websites I learned about at Internet Librarian last year. It ended up being a very interesting mix. I had some moms with their teenagers who wanted learn about Facebook to monitor their kids profiles, a lady interested in setting up a page for a Non-Profit, and some seniors. I’m not sure I’ll teach this one again, probably I’ll cover it in Internet Safety that I’m doing later this year or I’ll redirect specifically to parents who want to know what their children are up to.

It’s hard to teach people about Facebook, I think it’s just one of those things that is really hard to explain. This is probably the least well done of any presentation I’ve put together.

Find Your Friends On Facebook

View more presentations from Bobbi Newman.

Tags: <classes, digital services librarian, Facebook, Learning 2.0, libaries, library, patrons, presenation, public libraries, public library, Training>