Tag Archives: professional

Notes from Excellence in Etiquette by Lydia Ramsey, Staff Day Keynote

Positive first impressions Getting introduced and introductions Telephone courtesy Professional dress Office etiquette Dealing with difficult people What does business etiquette mean? Why does it matter? How do you think practicing business manner will affect the library system and your job? First Impressions You only have one chance to make a first impression, you have […]


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