I don’t normally blog about customer service issues (although I have been known to tweet complaints) but I feel like I should blog this, in part because I am not so angry I can’t see straight, which is usually a hint for me that blogging is not a wise decision and because its about brand ...
In case you missed it Facebook reverted to its previous terms of service. But that shouldn’t stop you or me from thinking about what happened and what it means. Some recommended reading Facebook Battle Ends in Major Victory for Users, But the War Continues a good look at what happened 10 Privacy Settings Every Facebook ...
What I saw happen yesterday – a LOT of people blogging, twittering and linking to articles about Facebook’s change to their Terms of Service. ( If you don’t know about it see links at the bottom. I’m not writing about that, 50 bagillion other people already have.) What I didn’t see happening – a mass ...