Tag Archives: patrons

Managers – The Message You’re Sending About Time is Affecting Customer Service

The choice you need to make is will it affect it in a good way or a bad way? We are all busy. My to-do list is so long at this point I keep a master running list and a small list just for today, because looking at the long list inspires panic. As individuals, […]

Libraries and Transliteracy – the video version

I took my slideshow on transliteracy and turned it into a video.  I was curious about how easy it was to turn a slideshow into a video (its super easy!) so I thought I’d try it.  Most of my presentations aren’t meant to stand alone and so don’t really translate well to video. When I […]

Libraries and Transliteracy Slideshow

I haven’t been able to stop thinking about transliteracy and how important the concept is for libraries and librarians. I’ve created a slideshow I hope conveys the message and is easy to share. I have also added page with information on transliteracy. Libraries and Transliteracyhttp://static.slidesharecdn.com/swf/ssplayer2.swf?doc=transliteracy-091001081310-phpapp02&stripped_title=libraries-and-transliteracy View more presentations from Bobbi Newman.

How social media can hurt your library

We’ve all seen warnings and stories about people getting fired from their jobs because of status updates or photos on social medial sites like Twitter, Facebook and blogs. CNN is has a new one with some social networking don’ts 1. Don’t announce interviews, raises or new jobs 2. Don’t badmouth your current or previous employer […]

Monitor your brand

Carie Lewis has a great guide to monitoring your brand using iGoogle, it’s easy, free and most of us already have a Google account, plus it pulls all the information into one place. She includes 5 different categories: Brand – mentions of your name, including acronyms, misspellings, etc Current – issues that people are talking […]

“Go be secretly awesome. Then tell someone.”

I’ve never been fortunate enough to hear Jessamyn West speak and based on Jenica’s notes from last week, I’m really missing out.  Some of my favorite bits The digital divide is real, and our system for technology education scales very badly.  There are economies of scale in most library work – processing 30 books does […]

The Library is…

For National Library Week we asked patrons what the library is to them. These are some of the responses so far, they go all around the pillar. I also took individual pictures of them, go look at them, they’re awesome! You have to forgive me this is one of the last chances I’ll have to […]


Get every new post delivered to your Inbox.

Join 10,061 other followers