Posts Tagged ‘ patrons ’

Library Fund Raising Using Text Messages

April 1, 2010
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Library Fund Raising Using Text Messages

A couple of weeks ago I had a conversation with a colleague at work about using mobile fundraising for the library.  It is an easy way for patrons to support the library. Send a text message donate $5 or $10 whatever.  No need to go home and get the checkbook or get online and enter your credit card information.  Even better its instant, no worry that they’ll forget before they get a chance to make that donation. Last week I came across How Text is Changing Philanthropy and it seemed like a good time to revisit the issue. Of course the best and most recent example of text fund-raising is the situation in Haiti.  The Red Cross raised over 30 million from texts alone. Why can’t libraries use this?  Hang a sign in the library, put a message on the home page, but a link on the OPACs, its fast, its easy its simple.  It might reach a whole different demographic than our tradition fundraising methods, people who might never have donated otherwise. Text-based fundraising is all about immediacy. You don’t need to wait until you get home and turn on the computer. Simply enter a five or six-digit code

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Empowering Library Users to Work with Digital Media

March 3, 2010
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I have been in awe of the Digital Media Lab at Skokie Public Library since I first heard about it. The Skokie Public Library Media Lab is a space (a whole room!) where patrons can use an amazing array of software and hardware to create digital media. This is the kind of space and service all libraries should be offering patrons to support transliteracy. Learn more about starting a digital media lap from Richard Kong Empowering Library Users to Work with Digital Media View more presentations from Richard Kong. Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend

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Teaching Tech to the Public – Follow up from Internet Librarian

December 8, 2009
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This Those of you who were in my Web 2.0 for patrons presentation might remember a woman in the audience mentioning the classes she teaches at her library. I promised to get with her and share the follow up. I emailed her and found out that Liz Hubert is a Adult Services Librarian at the Barrington Area Library in Illinois This is the information Liz shared with me. We do not currently have a wiki or a blog for our patrons, the program is entirely face to face and people can take (or choose not to take!) what they wish. Very shortly, we’re going to be putting videos of all of our classes on our webpage. Those will be linked with handouts so that people can watch the class and follow a written description at the same time. I choose classes to teach based on the popularity of the service or website, how often I have questions about it at the desk, and how useful I think it will be to our patrons. I take a very basic approach to all of these classes. Unless I’ve noted otherwise, in each session (usually an hour) I help students set up accounts and show them

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If Your Patrons Continually Use Your Catalog the Wrong Way the Problem Isn’t Them, It’s You

November 10, 2009
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If Your Patrons Continually Use Your Catalog the Wrong Way the Problem Isn’t Them, It’s You

I was reading through an article (Found via What I Learned Today) on The Chronicle of Higher Education website about improving library catalog search functionality, when this comment caught my eye. The problem is people are trying to use the catalog the wrong way. Instead of a keyword search like on the internet and online databases, the catalog offers something unique– direct access to exactly what you want through a browse or exact search using subject headings, authors, titles. An old idea but it still works–give it a try! “The problem is people are trying to use the catalog the wrong way.” Wow. Really. Are we really still blaming the patrons for the archaic, non-intuitive functionality of our catalogs?  Wake up and smell the musty old books people! If libraries were a business and we were selling books using our catalog we’d have gone bankrupt ages ago.  Frankly, if this is the attitude we’re spouting off we are damn lucky if we don’t go out of business tomorrow. The right way IS the way your customers are using your services.  Continuing to insist they use them the way you want them too will only lead to your failure. Your product is what your

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Web 2.0 for Patrons

November 1, 2009
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One of my presentations from Internet Librarian 2009 with Jennifer Koerber, Sean Robinson, Rebecca Ranallo I’ll be posting an update to this when I hear from Liz. Web 2.0 for Library Patrons View more presentations from Bobbi Newman. Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend

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photo by Beth Tribe

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