Librarian by Day Bobbi Newman | I'm not that kind of librarian

Posts Tagged ‘flip’

If I made a commercial for Trader Joes

03.02.2009 · Posted in Patron Satisfaction, Video

I found this video on Beth's Blog and she links to Logic + Emotion which recommends some steps Trader Joes should take in response.  The video is mostly complimentary but points out some negatives too.  What if this video was about a library? What if it was about your library? How would you respond it? ...