Positive first impressions Getting introduced and introductions Telephone courtesy Professional dress Office etiquette Dealing with difficult people What does business etiquette mean? Why does it matter? How do you think practicing business manner will affect the library system and your job? First Impressions You only have one chance to make a first impression, you have 5-7 seconds to make a first impression when they are visual and one on one 55% of judgment is based on appearance, 45% on what you hear, 38% of that is tone, only 7% is what they are saying Ramsey’s rule of 12 for making a powerful first impression The first 12 words – share some form of appreciation, and the person’s name First 12 steps – the energy you show when you move First 12 inches – from your shoulder to the top of your head, expression, grooming, women should wear make up, jewelry, Last 12 inches – shoes, no toes in business world, shoes should be polished & well-maintained, pants should hit the top of the shoe, top of the foot, shirts should be not too short but not too long, knee-length, no long flowing skirts, no mini skirts, mens socks should match
Posts Tagged ‘ etiquette ’
Why I’m over people Twittering Conferences, Meetings
and anywhere else two Twitter users happen to run into each other. Its seems like a day doesn’t go by without signing into my Twitter account to see a stream of tweets from someone going by with a #hashtag I don’t recognize. I’m not talking about a couple of tweets, I mean the full-on stream. I’m begging you, please stop! I’m all for the idea of sending a Tweet when you hear something remarkable, moving, or innovative, but based on the number of Tweets I see flying by every other sentence is worth exclaiming over, somehow I doubt this. What it really looks like is too many people are using Twitter as their personal note taking system. Get a notebook, a netbook, or a pen and paper, whatever, just stop Tweeting! If you’re Twittering: You’re not paying attention – mulitasking is a myth – you can not text as fast as you type, so whatever you are texting likely happened 30 seconds or more ago, meaning you are not paying attention to what is being said now. Stop texting and pay attention, its what you’re there for. Even if you’re tweeting from a computer… You’re not contributing. Yes, I know
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