My personal select top ten links from Twitter 7/23/2010 through 7/29/2010. The best of the best and/or the most important stuff I tweeted last week

1. So-Called “Digital Natives” Not Media Savvy, New Study Shows via @colleengreene – I know the concept of digital natives has been popular but anyone who works with the generation knows that it is inaccurate there is a huge divide between those with the access to technology, never mind the know-how to use it.

2. AssortedStuff » We Need More Tech Skeptics – more on the idea of digital natives

3. Five tips for asking better questions – asking questions is easy, asking good questions is hard.

1. Good questions require creative thinking.
2. When you’re lost, look for questions, not answers.
3. Think of your career path as a question path.
4. Asking good questions takes work – that you have to do yourself.
5. Field other peoples’ questions to get better at asking questions.

4. great perspective But who will speak for the trees? – a different look at ebooks from someone who does not work in libraries

5. great tips for speakers – How do we balance technical v. non technical for a mixed audience? as a tech savvy librarian I often speak in front of a mixed crowd. It is hard to speak at a level that isn’t over or under the group, I don’t want anyone to become bored but I don’t want anyone to become frustrate either.

• Know the purpose of the presentation.
• Even an audience of experts appreciates a clear, compelling presentation
• Define your territory
• Structure your presentation with a 3-point message
• Head off some questions with advance information.
• Leave something for the Q&A.
• Speak to both groups when answering questions

6. great list! from @MLx RT @colleengreene: Top Ten (10) Social Media Competencies for Librarians - from the Top Ten (10) Social Media Competencies for Librarians by Dean Guistini:

1. Understand, articulate and teach others about the main principles and trends of web 2.0 (and library 2.0)
2. List major tools, categories and affordances of social networking sites
3. Apply social media to solve information problems, and communicate digitally with users
4. Use social networking sites for promotional, reference and instructional services in libraries
5. Navigate, evaluate and create content on social networking sites
6. Follow netiquette, conform to ethical standards and interact appropriately with others online
7. Explain copyright, security and privacy issues on social media sites to colleagues and user communities
8. Understand the importance of identity and reputation management using social media
9. Explain related terminology such as collaboration 2.0, remix and open source
10. Renew social media competencies, advocate for institutional strategies and policies and build evidence base in social media…”

7. Why Money Makes You Unhappy (via @jonahlehrer and Wired.com) via @DanielPink – a very interesting read on what makes us happy

The Liege psychologists propose that, because money allows us to enjoy the best things in life – we can stay at expensive hotels and eat exquisite sushi and buy the nicest gadgets – we actually decrease our ability to enjoy the mundane joys of everyday life. (Their list of such pleasures includes ”sunny days, cold beers, and chocolate bars”.) And since most of our joys are mundane – we can’t sleep at the Ritz every night – our ability to splurge actually backfires. We try to treat ourselves, but we end up spoiling ourselves

8. Facebook privacy settings: Who cares? by danah boyd and Eszter Hargittai – abstract:

With over 500 million users, the decisions that Facebook makes about its privacy settings have the potential to influence many people. While its changes in this domain have often prompted privacy advocates and news media to critique the company, Facebook has continued to attract more users to its service. This raises a question about whether or not Facebook’s changes in privacy approaches matter and, if so, to whom. This paper examines the attitudes and practices of a cohort of 18– and 19–year–olds surveyed in 2009 and again in 2010 about Facebook’s privacy settings. Our results challenge widespread assumptions that youth do not care about and are not engaged with navigating privacy. We find that, while not universal, modifications to privacy settings have increased during a year in which Facebook’s approach to privacy was hotly contested. We also find that both frequency and type of Facebook use as well as Internet skill are correlated with making modifications to privacy settings. In contrast, we observe few gender differences in how young adults approach their Facebook privacy settings, which is notable given that gender differences exist in so many other domains online. We discuss the possible reasons for our findings and their implications.

9. Prezi For The Win? Ten Top Tips To Make a Good One | thewikiman via @therealwikiman thanks Ned! – If you haven’t seen the amazing presentations Ned Potter has done with Prezi you need to take a look.  He has mastered not just using Prezi without making you nauseous but using it to make great presentations. Ned shares his tips in this post.

10. Getting Permission | David Lee King - if you’re like me you probably sometimes suspect that David Lee King’s office is full of champagne  fountains and frolicking unicorns.  David shares that all the amazing things he and his library are able to do don’t happen by magic but by hard work.Similar Posts:

• Top Ten Link Week 49: Dropbox, Tips for the Holidays, Privacy, Trolling, Tech, Speaking, PostPost and more!
• Top Ten Links Week 35, eBooks, Digital Divide, and Social Media Fatigue
• Top Ten Links Week 18

The newest video from David Lee King & Michael Porter debuted at Internet Librarian to a room full of people and a live remote audience thanks to streaming by the Shanachies.

Library 101 is more than just a video, it’s a project with a website that includes essays from libraryland leaders about what Library 101 means to them.  It also has a great source page that lists 101 Things to Know.

Disclosure: I’m in the video and listed in the blogs on the Things to Know page (no pressure right?)

PS The video made Boing Boing!!!!Similar Posts:

• Hi-Fi Sci-Fi Library
• Books, More Than Just Words
• Blending In: Librarians in the Networked Community

experiences are a unique tangible offering

experience design – simply stated approach to creating successful experiences for ppl in any medium, american girl example in chicago,

3 different paths structure community and customer

structure improve websites easy of use, when customers can focus on own goals rather than how to navigate your site

website design – strategy – scope – structure – skeleton – surface

37 signals – getting real – free ebook

simplify

community path – focus on community rather than struction

memorable experience in relation to online and community

real conversations taking place – im, commenting, twitter, youtube myspace etc, goal to allow your customers to connect with you and others,

connecting with others – online connections lead to face to face connections later

invitations

participation

sense of familiarity

telling our stories

community focus experience – twitter good example

customer path

commonalities ?

Pre vs post shows

ppl dont want to interact with the website they want to interact with other ppl

its about extending experience into digital space in a way that wasn’t possible before

customer journey mapping mapping out each touch point then trying to improve those touch points experience

improving the ordinary – wd40 improves by attaching the straw, so you don’t loose it

how can you improve the ordinary experience your customers have the website? When redesigning dont just look at library websites look at other industries websites, facebook amazon ebay, look at the sites your customers are using

what do we do with these paths?

Connect the customer – to organization, the product,

create an experience stage – rehearse new services before you start, do all your reference librarians know how to interact over the web?

Work on conversation – read emerging books on marketing, Ground Swell

change – we need to work on organizational change, if you

Similar Posts:

• Micro Interactions, Conversations, & Customers: Sweet Tweet Strategies
• Digital Marketing
• From Avatars to Advocay

I’m a little late, but just in case you haven’t seen the latest music video sweeping libraryland. Warning! It’s catchy!  If you want to sing along the lyrics are here.

Thank you to David Lee King and Michael Porter for the tremendous amount of effort they put into making this awesome library related song and video.Similar Posts:

• Have you submitted your photo or video for Library 101 yet?
• Library 101: More Than Just a Pretty Face
• Social Digital Global Shift