Posts Tagged ‘ Best Practices ’

Employers You Don’t Have a Facebook Problem You Have an Employee Problem

April 21, 2010
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Employers You Don’t Have a Facebook Problem You Have an Employee Problem

I hear questions like these a lot at conferences – How do I stop my employees from wasting time on Facebook? or What do I do with an employee who is spending too much time on Facebook? My responds is always the same – You don’t have a Facebook problem you have an employee problem.  What would you do if that employee were spending too much time at the water cooler? Or on the phone with his girlfriend? Or playing solitaire all day? For some reason when people are presented with an old problem in a digital format they focus on the format and not the problem. Ask some important questions – is this employee getting their work done? If the answer is yes, well then you need to decide if you really have a problem or if you just a problem with Facebook.  If they were spending time doing something else like chatting at the water cooler how would you feel? What if they were doing something less visible? Like emailing friends or playing solitaire or watching last nights episode of Lost or reading the news online? If the answer is no he is not getting his work done, then blocking Facebook won’t solve your problem.

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Is Good Enough good enough?

September 2, 2009
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I don’t know, but it’s what I’m thinking about thanks to Jason Griffey Think about the services in your library, and the amount of effort and resources poured into making your services as good as they can possibly be. What if good enough is really enough, and instead we should be expanding our range of services instead of seeking perfection in any single one? How does that change the way libraries operate? He cites a Wired magazine article – The Good Enough Revolution: When Cheap and Simple Is Just Fine which he quotes …it happens to be a recurring theme in Good Enough products. You can think of it this way: 20 percent of the effort, features, or investment often delivers 80 percent of the value to consumers. That means you can drastically simplify a product or service in order to make it more accessible and still keep 80 percent of what users want—making it Good Enough… Aaron Schmidt responded in the comments This is great, mostly because just yesterday I was thinking about just the opposite! My thoughts aren’t fully formed but my basic line of thinking is that good enough services are probably wholly unremarkable and don’t leave

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photo by Beth Tribe

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