Worst Practices

Protect Your Privacy Opt Out of Facebook’s New Instant Personalization – Yes You Have to Opt Out

April 22, 2010
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Protect Your Privacy Opt Out of Facebook’s New Instant Personalization – Yes You Have to Opt Out

Facebook does it again! I see this when I check my page today. Connect with your friends on your favorite websites. Sounds great. Sounds suspicious. So like a good little librarian I click on the link at the bottom Learn More with “Understand Your Privacy” in small type beneath it. Which takes me to a page telling me how great the new service is.  All the way down at the bottom I see this: Yes I can easily opt out, not opt in, opt out. Click here indeed! When I unchecked the box I got this box telling me how sad & lonely my internet experience will be without Instant Personalization. Except wait, what’s that bit at the end? What the? Allowing instant personalization will give you a richer experience as you browse the web. If you opt-out, you will have to manually activate these experiences. Please keep in mind that if you opt out, your friends may still share public Facebook information about you to personalize their experience on these partner sites unless you block the application. When I click on “Learn More” I go to this page, where I finally find How do I opt-out of instant personalization? You

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Is Good Enough good enough?

September 2, 2009
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I don’t know, but it’s what I’m thinking about thanks to Jason Griffey Think about the services in your library, and the amount of effort and resources poured into making your services as good as they can possibly be. What if good enough is really enough, and instead we should be expanding our range of services instead of seeking perfection in any single one? How does that change the way libraries operate? He cites a Wired magazine article – The Good Enough Revolution: When Cheap and Simple Is Just Fine which he quotes …it happens to be a recurring theme in Good Enough products. You can think of it this way: 20 percent of the effort, features, or investment often delivers 80 percent of the value to consumers. That means you can drastically simplify a product or service in order to make it more accessible and still keep 80 percent of what users want—making it Good Enough… Aaron Schmidt responded in the comments This is great, mostly because just yesterday I was thinking about just the opposite! My thoughts aren’t fully formed but my basic line of thinking is that good enough services are probably wholly unremarkable and don’t leave

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How social media can hurt your library

August 26, 2009
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How social media can hurt your library

We’ve all seen warnings and stories about people getting fired from their jobs because of status updates or photos on social medial sites like Twitter, Facebook and blogs. CNN is has a new one with some social networking don’ts 1. Don’t announce interviews, raises or new jobs 2. Don’t badmouth your current or previous employer 3. Don’t mention your job search if you’re still employed First I think number 2 should include – “or coworkers”, really nothing good can come of that either. But the point I want to add for librarians (library workers) everywhere is 4. Don’t badmouth your customers. We all get frustrated, we all have bad days,  I understand that, but venting on social media sites isn’t the solution and it could cause real problems for your library.  Your customers may read what you wrote, they are more tech savvy than you give them credit for. In addition to some old fashioned hurt feelings this can lead to some real problems for your library. They could complain to someone at the library, which means staff will need to spend time dealing with this issue. They could email it all their friends or maybe the newspaper, this is

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Socialminder = Fail

November 11, 2008
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I’d like to apologize to anyone in my address book/contact list/ Linkedin network who received and invite from me to Socialminder (no I am not giving them any linky love).  I got several invites from friends yesterday. Because my friends are awesome and so well connected, it’s not unusual for us to get beta invites to cool new tools.  So this morning I clicked  on the link and signed up to check it out, not realizing that somewhere in the process I was spamming all of my contacts.  What does Socialminder do? how well does it work?  I’ll never know, because thanks to this serious social media faux pas on their part I wont be going back and I wont be encouraging friends to try it out either. Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend

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photo by Beth Tribe

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