Love this list from the Harvard Business Review! WE NEED LESS: WE NEED MORE: Information Wisdom Shallow billionaires Passionate teachers Self-promotion Self-awareness Multitasking Control of our attention Inequality Fairness Sugar Lean protein Action Reflection Super sizes Smaller portions Private jets High-speed trains Calculation Passion Experts Learners Blaming Taking responsibility Judgment Discernment Texting Reading Anger Empathy Output Depth Constructive criticism Thank-you notes Possessions Meaning Righteousness Doing the right thing Answers Curiosity Long hours Longer sleep Complaining Gratitude Sitting Moving Selling Authenticity Cynicism Realistic optimism Self-indulgence Self-control Speed Renewal Emails Conversations Winning Win-win Immediate gratification Sacrifice I would add: less outrage and more momentum, less lecturing and more listening, less being busy and more sleep, less guilt and more acceptance, less judgement and more celebration What would you add? Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend
Questions
What Reading (Listening) Do You Recommend for a Leadership Program?
My library has a leadership program and we were asked to recommend books, journals articles blogs blogposts podcasts whatever with an annotation preferably, on any topic relevant to leadership, management, customers service or other topic we think would be helpful to participants. I went through my favorites of the last couple of years and came up with these: Predictably Irrational, The Hidden Forces That Shape Our Decisions Outliers: The Story of Success Blink: The Power of Thinking Without Thinking Freakonomics: A Rogue Economist Explores the Hidden Side of Everything Here Comes Everybody: The Power of Organizing Without Organizations The Big Moo: Stop Trying to Be Perfect and Start Being Remarkable The Myth of Multitasking: How What do you recommend? Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend
Does the average Joe really need to know what a browser is?
Jessamyn West shared this yesterday “A team from Google interviewed dozens of people in Times Square the other day, asking a simple question: What’s a browser? This was in an effort to understand and improve the customer experience of Google’s own browser, called Chrome. Turns out that over 90% of the people interviewed could not describe what a Web browser is.” Watch the video I don’t think any of my non-techie family or friends could answer this question. I’m not sure I could adequately if a microphone was put in my face while I was out shoe shopping (its hard to swtich from thinking about a stacked heel to properly defining browser) My parents use Firefox because I told them to, I don’t think they have any idea why. But does it matter? I know nothing about how my car works, I have no idea what’s actually involved in making it go, other than I turn a key, shift gears and apply the brake. Does the average Joe need to know what a browser is or just how to get online? I’m sure a car enthusiastic will tell you my Saturn is not so hot, but I don’t care it
What DO you wish your patrons knew?
I copied this post from The MLXperience to ask you – What DO you wish your patrons knew? Seattle Books Examiner’s Danielle Dreger-Babbitt took an informal poll of librarians in Boston, Dallas, Detroit, Indianapolis, New York City, and Portland about what they wish library patrons knew or did. Here’s the shortlist: 1. Use us! 2. We support Intellectual Freedom 3. Be respectful of our library patrons 4. Pay your fines 5. Return your items on time 6. Tell us what you like 7. If possible, check out all materials at once from the circulation desk 8. Please listen to us the first (or even second) time we say something 9. Practice good hygiene 10. Let your librarian know what materials you’d like to see on the shelf 11. The library has almost as many DVD’s as your local video store 12. Hang up your cell phone when you come to the reference desk (or circulation desk) 13. Please be patient with us 14. We like it when you thank us 15. Please respect the desk barrier 16. Come to our programs! 17. Do not leave your child (or children) unattended- for their safety 18. Ask us what we read 19.
Reading
