Patron Services

Teaching Patrons about Flickr

June 30, 2008
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The first Online Picture Sharing class was last week and the second is this week, we only have 15 laptops for the patrons to use so we have to have multiple sessions.  I choose to focus on Flickr vs one of the many other online picture sharing sites inpart because MRRL has a Flickr account and because of the Social aspects of Flickr.  Online Picture Sharing View more presentations from Bobbi Newman. I’ve started working on the next set of classes, one of them being Online Safety, this is a hard one for me because it’s important to me to teach people to be safe without making them feel like the internet is full of dangers.   Any suggestions? Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend

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Are other libraries teaching patrons about blogging?

June 19, 2008
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Are other libraries teaching patrons about blogging?

I’m taking a break from the video game (PS2) I’m playing, to write this, because even though I tell myself the hard parts teach me patient and perseverance, they really make my head want to explore.    Last night I finally taught the rescheduled Introduction to Blogging class I was supposed to teach in May.  I really love these classes and even better, patrons love them too.  They get hands on experience and one on one time with a library staff remember.  I usually spend the first half hour explaining things and giving demonstrations, then for the last half  we do hands-on.  Nikki teachs half of the series so when we’re not teaching we’re assisting the other person, because hands-on time for 15 people really does require 2 instructors.  The last half hour always turns into an hour and sometimes an hour & half.   The powerpoint and handouts only tell part of the story, the rest is demonstration, answering questions and assisting people with account set up.  Being flexible is the most important part, you don’t know the skill level of the people in the class and you can have a wide range, you’ve got to be able to cover enough so everyone feels like they are learning.  I’m really

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SCOM Videos

June 2, 2008
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MRRL now has a Self Checkout Machine (SCOM) and staff made videos to help patrons understand how to use it. I got a hold of them and put them on both MRRL’s Flickr and Youtube accounts. The flickr video is so much clearer, of course we’re paying for a pro account, but I can’t see why we’d bother with YouTube anymore. Am I missing something? What do you think? Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend

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Find Your Friends on Facebook

May 29, 2008
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I taught this class last night as part of the series of Internet classes I’m teaching to patrons at MRRL. I was a bit worried going into it, as almost all of the people at previous classes were seniors so I on the handout I added the websites I learned about at Internet Librarian last year.  It ended up being a very interesting mix.  I had some moms with their teenagers who wanted learn about Facebook to monitor their kids profiles, a lady interested in setting up a page for a Non-Profit, and some seniors.  I’m not sure I’ll teach this one again, probably I’ll cover it in Internet Safety that I’m doing later this year or I’ll redirect specifically to parents who want to know what their children are up to.  It’s hard to teach people about Facebook, I think it’s just one of those things that is really hard to explain.  This is probably the least well done of any presentation I’ve put together.  Find Your Friends On Facebook View more presentations from Bobbi Newman. Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it

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Intro to Blogging for the Patrons

May 7, 2008
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Several people have asked me to share the classes I’m creating for the Patrons.  I’m doing half of the series, a coworker is doing the other half, so you’ll only be seeing half the lessons. The first one is Introduction to Blogging.  It’s geared towards, beginners, people don’t really know much about blogs or blogging.  I’ll cover some information about blogs then have them set up up if they like.  I’ve also put together a handout to accompany it.  I’ll be teaching this next month so I’ll let you know how it goes.  Introduction to Blogging View more presentations from Bobbi Newman. Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend

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photo by Beth Tribe

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