I’ve seen many news articles and video lately about usage of libraries increasing during a recession. I’ve personally noticed my library seems busier. While many have celebrated the increase of use and the public attention we so rightly deserve, we also need to consider the down side. Our funding might be cut, the public is less likely to approve bonds or tax levies to increase services, in some cases staff may be laid off. Libraries are masters of doing more with less and we are really going to need that skill now. The other side of recession is that is causes stress. Patrons are likely to be less happy about paying their fines and, in general, be a little more on edge. Staff are aware of the news and what is happening, even those who feel secure in their jobs, have family and friends who have been affected. So why am I asking management if they are ready? All of this stress means an increase in irritable, angry, demanding, stressed out patrons who are rubbing up against your irritable, angry, tired, stressed out staff. See where I’m going with this? The one thing you can do is try to decrease the
David’s Digital Branch Stye Guide
David Lee King knows a lot about digital service, he’s the Digital Branch Manager at the Topeka Shawnee Library (and an author and a speaker). If you are interested in digital services and aren’t already reading David’s blog, add it to your feedreader right now, go on, I’ll wait. This wee he shared his Digital Branch Style Guide and it’s definitely worth passing around. He covers General Guidelines for Blog Posts Citing/Attribution Featured Section Comments – What to do with them Creating a “Voice” How Can I Get a Conversation Started? I have a suggestion/problem. What do I do with it? Staff Responsibilities Go read the whole thing. Bookmark on Delicious Digg this post Share on FriendFeed Buzz it up Share on netvibes share via Reddit Share with Stumblers Tumblr it Buzz it up Subscribe to the comments on this post Print for later Tell a friend
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