Patron Services

Taking Traing to Patrons – 21 Things for 21st Century Parents

The fabulous Gretchen Caserotti and staff in the Childrens Department at the Darien Libray are kicking off a learning 2.0 class for parents. From the website: You are raising kids in a digital world. Facebook, Twitter and a growing number…

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Who do you help first?

I presented this scenario to groups of librarians all over Minnesota in April You’re sitting at the reference desk and as someone approaches the desk the phone begins to ring and an instant messaging window pops open, who do you…

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