Best Practices

Is Good Enough good enough?

I don’t know, but it’s what I’m thinking about thanks to Jason Griffey Think about the services in your library, and the amount of effort and resources poured into making your services as good as they can possibly be. What…

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Freedom, Responsibility and Culture

This is a great slideshow from Netflix*  for salaried employees which discusses nine values which should be embraced: Judgement Communication Impact Curiosity Passion Innovation Courage Honesty Selflessness It’s long and parts may be controversia,l but it makes some great points…

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