My library has a leadership program and we were asked to recommend books, journals articles blogs blogposts podcasts whatever with an annotation preferably, on any topic relevant to leadership, management, customers service or other topic we think would be helpful to participants. I went through my favorites of the last couple of years and came ...
Monday OCLC kicked off their Geek the Library campaign with Iowa (my home state!) and Georgia (my current state!). What is Geek the Library? Its a community-based public awareness campaign. The idea is to increase public awareness of libraries and the important role they play and the funding we so desperately need. People can share ...
Jessamyn West shared this yesterday “A team from Google interviewed dozens of people in Times Square the other day, asking a simple question: What’s a browser? This was in an effort to understand and improve the customer experience of Google’s own browser, called Chrome. Turns out that over 90% of the people interviewed could not ...
Anyone who's reading this blog directly rather than in their rss reader may have noticed a new box appear on the upper right hand side - Subscribe via Email I'm happy to have finally gotten around to offer this option. Teaching patrons and training staff has taught me that there are still a great many ...
Carie Lewis has a great guide to monitoring your brand using iGoogle, it's easy, free and most of us already have a Google account, plus it pulls all the information into one place. She includes 5 different categories: Brand - mentions of your name, including acronyms, misspellings, etc Current - issues that people are talking ...