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	<title>Comments on: Why We Buy: Applying the Science of Shopping to Libraries</title>
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	<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/</link>
	<description>by Bobbi Newman &#124; I&#039;m not that kind of librarian</description>
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		<title>By: Laura Johnson</title>
		<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/comment-page-1/#comment-11283</link>
		<dc:creator>Laura Johnson</dc:creator>
		<pubDate>Wed, 29 Dec 2010 22:02:42 +0000</pubDate>
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		<description><![CDATA[There is a study of library usage done by Underhill&#039;s firm.  See http://www.webjunction.org/events/webinars/webinar-archives/-/articles/content/49775033.]]></description>
		<content:encoded><![CDATA[<p>There is a study of library usage done by Underhill&#8217;s firm.  See <a href="http://www.webjunction.org/events/webinars/webinar-archives/-/articles/content/49775033" rel="nofollow">http://www.webjunction.org/events/webinars/webinar-archives/-/articles/content/49775033</a>.</p>
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		<title>By: Bobbi Newman</title>
		<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/comment-page-1/#comment-11201</link>
		<dc:creator>Bobbi Newman</dc:creator>
		<pubDate>Sun, 19 Dec 2010 13:30:33 +0000</pubDate>
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		<description><![CDATA[I agree all of these activities are time intensive LIS student is a great solution!]]></description>
		<content:encoded><![CDATA[<p>I agree all of these activities are time intensive LIS student is a great solution!</p>
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		<title>By: Bobbi Newman</title>
		<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/comment-page-1/#comment-11196</link>
		<dc:creator>Bobbi Newman</dc:creator>
		<pubDate>Sat, 18 Dec 2010 13:30:41 +0000</pubDate>
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		<description><![CDATA[Thank you Peter, I&#039;ll check it out!]]></description>
		<content:encoded><![CDATA[<p>Thank you Peter, I&#8217;ll check it out!</p>
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		<title>By: will manley</title>
		<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/comment-page-1/#comment-11195</link>
		<dc:creator>will manley</dc:creator>
		<pubDate>Sat, 18 Dec 2010 00:14:37 +0000</pubDate>
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		<description><![CDATA[Bobbi, these are excellent questions - just the ones that libraries must be able to answer to give optimum customer service.  The problem lies in the time and expense of data collection.  It&#039;s a great opportunity for LIS schools and LIS students to do some valuable and useful real world research.  Our profession needs a much closer alliance between academia and the real world.]]></description>
		<content:encoded><![CDATA[<p>Bobbi, these are excellent questions &#8211; just the ones that libraries must be able to answer to give optimum customer service.  The problem lies in the time and expense of data collection.  It&#8217;s a great opportunity for LIS schools and LIS students to do some valuable and useful real world research.  Our profession needs a much closer alliance between academia and the real world.</p>
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		<title>By: Peter Bromberg</title>
		<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/comment-page-1/#comment-11193</link>
		<dc:creator>Peter Bromberg</dc:creator>
		<pubDate>Fri, 17 Dec 2010 19:50:29 +0000</pubDate>
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		<description><![CDATA[Hi Bobbi,

You might be interested in some of the resources at: http://www.mls.lib.il.us/consulting/envirosell.asp, particularly &quot;Best Practices for the Customer Focused Library &quot; (which I&#039;ve been reading and re-reading-- very inspiring!)]]></description>
		<content:encoded><![CDATA[<p>Hi Bobbi,</p>
<p>You might be interested in some of the resources at: <a href="http://www.mls.lib.il.us/consulting/envirosell.asp" rel="nofollow">http://www.mls.lib.il.us/consulting/envirosell.asp</a>, particularly &#8220;Best Practices for the Customer Focused Library &#8221; (which I&#8217;ve been reading and re-reading&#8211; very inspiring!)</p>
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		<title>By: Barbara Henry</title>
		<link>http://librarianbyday.net/2010/12/17/why-we-buy-applying-the-science-of-shopping-to-libraries/comment-page-1/#comment-11192</link>
		<dc:creator>Barbara Henry</dc:creator>
		<pubDate>Fri, 17 Dec 2010 19:41:15 +0000</pubDate>
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		<description><![CDATA[Why We Buy Kindle edition looks to be the old edition from 2000. B&amp;N Nook has 2008 as ebook. http://search.barnesandnoble.com/Why-We-Buy/Paco-Underhill/e/9781416561743/?itm=1&amp;USRI=why+we+buy]]></description>
		<content:encoded><![CDATA[<p>Why We Buy Kindle edition looks to be the old edition from 2000. B&amp;N Nook has 2008 as ebook. <a href="http://search.barnesandnoble.com/Why-We-Buy/Paco-Underhill/e/9781416561743/?itm=1&#038;USRI=why+we+buy" rel="nofollow">http://search.barnesandnoble.com/Why-We-Buy/Paco-Underhill/e/9781416561743/?itm=1&#038;USRI=why+we+buy</a></p>
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