http://librarianbyday.net/2009/10/08/emotional-customer-service-for-library-professionals-andrew-sanderbeck/ by Bobbi Newman | I'm not that kind of librarian Fri, 17 May 2013 02:47:46 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://librarianbyday.net/2009/10/08/emotional-customer-service-for-library-professionals-andrew-sanderbeck/comment-page-1/#comment-1375 Bobbi Sat, 10 Oct 2009 11:51:58 +0000 http://librarianbyday.net/?p=2147#comment-1375 Emily you’re welcome! I’m always very grateful to be able to attend conferences, I’m happy I can help others who can’t be there.

]]> http://librarianbyday.net/2009/10/08/emotional-customer-service-for-library-professionals-andrew-sanderbeck/comment-page-1/#comment-1371 Tweets that mention Librarian by Day » Emotional Customer Service for Library Professionals – Andrew Sanderbeck -- Topsy.com Fri, 09 Oct 2009 17:10:18 +0000 http://librarianbyday.net/?p=2147#comment-1371 [...] This post was mentioned on Twitter by Bobbi Newman and Emily Lloyd. Emily Lloyd said: Love these notes on customer service/experience posted yesterday by Bobbi Newman: http://is.gd/47woD [...]

]]> http://librarianbyday.net/2009/10/08/emotional-customer-service-for-library-professionals-andrew-sanderbeck/comment-page-1/#comment-1370 Emily Lloyd Fri, 09 Oct 2009 16:40:40 +0000 http://librarianbyday.net/?p=2147#comment-1370 Thanks for these fantastic notes, which I’m printing out & posting in my cube as a daily reminder. I think they’ll even help in my family life. You’re an awesome resource for those who can’t travel to conferences.

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